Distribution Services
Distribution Services at UPGC
At UPGC, we understand that a well-executed supply chain is the cornerstone of delivering an exceptional experience for customers at KFC, Pizza Hut, and Taco Bell. Whether enjoying signature offerings at home, the drive-thru, a bustling food court, or inside our restaurants, YUM! Brands customers rely on the consistent availability of their favorite meals.
This consistency is made possible by our dedicated distribution team, who tirelessly plan and execute strategies to balance supply and demand. Through close collaboration with our supplier and distributor partners, we deliver innovative, efficient solutions that meet the needs of our members.
Building a Resilient and
Customer-Focused Supply chain
The modern supply chain is a dynamic, interconnected system. At UPGC, we focus on core supply chain elements to build a resilient, efficient, and customer-centric network that delivers lasting value to our franchise business partners.
Core Elements of Our Distribution Services

Exceptional Customer Service
The ultimate measure of distribution success is the satisfaction of our members and their customers. Streamlined order fulfillment and responsive after-sales support guarantee timely deliveries and a seamless experience.

Streamlined Logistics and Distribution
Efficient logistics are essential. From managing inbound shipments to coordinating outbound deliveries to restaurants, every movement counts. We ensure transportation and delivery services are timely and cost-effective, enabling our members to operate their restaurants seamlessly.

Integrated Distribution Planning
At the heart of a successful distribution is planning. By transforming brand sales forecasts into product level demand for both base and promotional windows, designing efficient networks, and aligning supply with business demand, we stay ahead of market changes and minimize disruptions.

Smart Inventory Management
Balancing supply and demand requires precision. Our inventory management strategies help avoid overstocking or stockouts. By working closely with suppliers and distributors, we ensure products are always available when and where they’re needed.

Leveraging Technology
Using cutting-edge tools like ArrowStream and advanced analytics provide cutting edge supply chain visibility, allowing us to track goods, identify inefficiencies, and make data-driven decisions to optimize performance.

Managing Compliance and Risk
Navigating regulatory and operational risks is critical to distribution success. Our team ensures compliance with trade laws, environmental standards, and importation policies. Simultaneously, we proactively mitigate risks from unexpected disruptions and inventory obsolescence.

Driving Performance Through Metrics
“What gets measured gets improved.” We continuously monitor key performance indicators (KPIs) such as On-Time Delivery, Fill Rates, Perfect Invoices, and Inventory Levels to uphold the highest service standards for our members.

Committed to Franchise Partner Success
At UPGC, we see ourselves as an extension of our members’ business. By delivering a best-in-class distribution experience, we empower our members to focus on what matters most: creating memorable experiences for their customers.